Promo Campaigns

Ultimate Subscription Promotion

Matt

Technical Questions and Solutions

How to enjoy VR on our platform

Bmeister_General

Technical problem with my account or broadcast

Bmeister_General

I did not receive the email confirmation link, what can I do?

Matt

How can I fix sound issues?

Matt

I did not receive an email to change my password, what can I do?

Matt

I can't log in to my account, what can I do?

Matt

Billing Questions

Billing Refund Policy

Bmeister_General

Tokens Refund Policy

Bmeister_General

How can I buy tokens?

Bmeister_General

How much does a token cost?

Bmeister_General

Can I buy tokens without a credit/debit card?

Bmeister_General

Can I buy tokens with a debit/prepaid/virtual card?

Bmeister_General

Abuses/Complaints

Rules & Penalties

honky_tonky

How to report spam messages?

Matt

I did not receive free tokens (token giveaway), when I signed up

Matt

Someone is harassing me, what should I do?

Matt

General Questions

Reporting and Internal Complaint-Handling System

Bmeister_General

Photo and Video rules

Bmeister_General

11 Must-Know Rules

Bmeister_General

If a model banned me, how can I get un-banned

Bmeister_General

I had an unsatisfactory Private or Exclusive private show, what can I do?

Bmeister_General

If a Knight mutes me, how can I get unmuted?

Bmeister_General

Account Questions

Two-factor authentication: how to set it up

Adilia

How can I delete my account?

Bmeister_General

I want to change my username, what can I do?

Bmeister_General

How to restore my deleted account

Bmeister_General

How can I recover my password?

Bmeister_General

Getting started

Basic Tour for Users

Bmeister_General

What is xHamsterLive?

Bmeister_General

What are tokens and why do I need them?

Bmeister_General

How can I create a user account

Bmeister_General

Community Guidelines

Bmeister_General

User level system explained

Bmeister_General