Promo Campaigns

Ultimate Subscription Promotion

Matt

Technical Questions and Solutions

How to enjoy VR on our platform

Tyler

Technical problem with my account or broadcast

Tyler

I did not receive the email confirmation link, what can I do?

Matt

How can I fix sound issues?

Matt

I did not receive an email to change my password, what can I do?

Matt

I can't log in to my account, what can I do?

Matt

Billing Questions

Billing Refund Policy

Tyler

Tokens Refund Policy

Tyler

How can I buy tokens?

Tyler

How much does a token cost?

Tyler

Can I buy tokens without a credit/debit card?

Tyler

Can I buy tokens with a debit/prepaid/virtual card?

Tyler

Abuses/Complaints

Rules & Penalties

honky_tonky

How to report spam messages?

Matt

I did not receive free tokens (token giveaway), when I signed up

Matt

Someone is harassing me, what should I do?

Matt

General Questions

Reporting and Internal Complaint-Handling System

Tyler

Photo and Video rules

Tyler

11 Must-Know Rules

Tyler

If a model banned me, how can I get un-banned

Tyler

I had an unsatisfactory Private or Exclusive private show, what can I do?

Tyler

If a Knight mutes me, how can I get unmuted?

Tyler

Account Questions

Two-factor authentication: how to set it up

Adilia

How can I delete my account?

Tyler

I want to change my username, what can I do?

Tyler

How to restore my deleted account

Tyler

How can I recover my password?

Tyler

Getting started

Basic Tour for Users

Tyler

What is xHamsterLive?

Tyler

What are tokens and why do I need them?

Tyler

How can I create a user account

Tyler

Community Guidelines

Tyler

User level system explained

Tyler