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• Try to resend the email. Simply click on this link and enter either your username or your email (https://xhamsterlive.com/forgot-password).

• Check your spam and junk folders in your email account and open the most recent email from us

• Your email domain might be blocked or there might be something that needs actions from our side. In this case, you need to contact our 24/7 support team to ask them to help you.